Al-Futtaim
Motors, the special distributor of Toyota in the UAE, has shifted to a bigger modern
sales and service facility on Sheikh Zayed Road in Dubai offering a keen customer
experience.
The new facility spans over 207,000 sq ft and features friendly new and used cars showrooms so that consumers can view the entire Toyota product range under one top.
Manned by 72 technicians, the workshop provides 52 service bays, while the shop features 16 sales stations and the after sales function hosts15 service and parts stations.
Each service advisor will have a dedicated support team of 10 associates consisting of vehicle host, vehicle site driver, service advisor fully supported by a workshop team consisting of a team leader and 6 specialist technicians to cater for every customer’s requirement.
Before being handed to the customers, cars will be washed and vacuumed to make sure that their cars are offered back in the finest possible condition.
While waiting for their vehicles to be serviced, customers can enjoy a host of services at the multi-touch digital tables which facilitate them to check the latest offerings, car line-up, brochures, images, videos from past events, in addition to accessing the network of Toyota showrooms and service centres in the UAE.
"Also from the comfort of the waiting loaf, customers can read their favourite publications, watch TV or connect to free WIFI to catch up on work or merely surf the web on their computers or smart phones, while enjoying fresh coffee and snacks from the Caribou Coffee shop," said Frith.
Also, for the first time in the UAE, customers will have the chance to buy Toyota branded supply at the lifestyle boutique located at the heart of the new facility.
The new facility spans over 207,000 sq ft and features friendly new and used cars showrooms so that consumers can view the entire Toyota product range under one top.
Manned by 72 technicians, the workshop provides 52 service bays, while the shop features 16 sales stations and the after sales function hosts15 service and parts stations.
Each service advisor will have a dedicated support team of 10 associates consisting of vehicle host, vehicle site driver, service advisor fully supported by a workshop team consisting of a team leader and 6 specialist technicians to cater for every customer’s requirement.
Before being handed to the customers, cars will be washed and vacuumed to make sure that their cars are offered back in the finest possible condition.
While waiting for their vehicles to be serviced, customers can enjoy a host of services at the multi-touch digital tables which facilitate them to check the latest offerings, car line-up, brochures, images, videos from past events, in addition to accessing the network of Toyota showrooms and service centres in the UAE.
"Also from the comfort of the waiting loaf, customers can read their favourite publications, watch TV or connect to free WIFI to catch up on work or merely surf the web on their computers or smart phones, while enjoying fresh coffee and snacks from the Caribou Coffee shop," said Frith.
Also, for the first time in the UAE, customers will have the chance to buy Toyota branded supply at the lifestyle boutique located at the heart of the new facility.
